Tuesday, March 24, 2009

New 877 number

In preparation for the change over to our new domain name and website, we have changed our customer service number to 877-251-6582, the same customer service number that is used at www.iAudioBookStore.com

For those of you who have wish lists at AudioMysteries.com, we can provide you a print out of your items so that you can check our new site for availability. Also if you would like a list of all the audio books you have rented at AudioMysteries.com please contact us. The new site will maintain a history of your orders.

Monday, March 16, 2009

Credit cards are being processed

Since last week we are again precessing credit cards. We have a new gateway and all seems well. There is no change from the customer side, the site works exactly as it has in the past.

We are putting the finishing touches on our new site, iAudioBookStore.com which should be up and running by the end of March.

Tuesday, March 03, 2009

Up and Running - I think

It was only one digit. The difference between 001 and 002. However that one small error created several problems that stopped all credit card processing on the site. As of this afternoon we are back up and running. Credit cards are being processed. The one thing I don't know is where the money went. When I go to the merchant bank to make the deposit there's nothing to deposit.

Well I suppose half a loaf is better than no loaf.

Sunday, March 01, 2009

AudioMysteries.com - No Credit Card!

Well the worst happened, as I suspected. The new gateway to handle credit card processing doesn't work with my merchant bank processor. Now the site cannot accept credit cards. This is the direct fault of Storefront.net the hosting company that provides the shopping cart software for the site. It is incredible that they decided to make this change over a weekend when no one is available for support.

I will try tomorrow to get the problem solved, but I am not optimistic about my chances for success. If nothing can be done, the site will have to be shut down and moved to the new platform. More tomorrow.